Your brand. Your customers.
Your Loyalty.
Redfishâs loyalty solutions help retailers increase retention, drive repeat purchases and grow customer lifetime value. From loyalty apps and rewards programmes to personalised offers and subscription models, we create engaging experiences that encourage customers to return time and time again.
Powered by Response WorksÂŽ, our customer intelligence platform, retailers can better understand their customers, personalise every interaction and build more valuable long-term relationships.
Create loyalty beyond the transaction.
A White-Label Experience That Reflects Your Brand
Our white-label loyalty app puts your brand at the centre of every reward, offer and customer interaction. From personalised promotions to member benefits and communications, it creates a connected experience that customers want to engage with.
Stay Front of Mind
The sale doesnât end at the checkout. Through personalised rewards, exclusive offers and ongoing engagement, you can stay connected with customers between purchases and create more reasons for them to return.
More visits. More purchases. More customer value.
Reward the behaviours that
matter most to your business
Increase Repeat Purchases
Encourage customers to return more often with rewards, offers and incentives that keep your brand front of mind.
Increase Visit Frequency
Drive regular visits through coffee rewards, member benefits and ongoing engagement that encourages customers to return.
Grow Customer Spend
Encourage higher-value purchases through personalised rewards, targeted promotions and exclusive member offers.
Tiered Loyalty & VIP Rewards
Recognise your most loyal customers with exclusive benefits, rewards and incentives that encourage progression.
Promote New Collections
Showcase new arrivals, seasonal launches and targeted content that keeps customers engaged with your brand.
Build Direct Customer Relationships
Create stronger customer relationships through personalised rewards, communications and branded experiences.
Smart loyalty & retention.
Reward The Behaviours That Matter Most
Build a loyalty programme around the actions that drive growth for your business. Reward repeat purchases, visit frequency, product engagement, customer referrals and long-term loyalty through a flexible rewards framework tailored to your objectives.
Loyalty Tailored To Your Customers
From voucher rewards and coffee clubs to tiered membership and personalised offers, create a loyalty proposition that reflects your brand and keeps customers coming back.
Designed around your business, not the other way around.
Keep your brand in their pocket.
Exclusive Offers & Rewards
Reward loyalty with personalised offers, member-only promotions and exclusive incentives tailored to each customer. Encourage repeat purchases, increase engagement and give customers more reasons to keep returning to your brand.
New Collections & Seasonal Campaigns
Showcase new arrivals, seasonal ranges and key promotions at exactly the right time. Drive awareness, increase engagement and support important trading periods throughout the year.
Events & Brand Experiences
Bring your brand to life through exclusive events, experiences and customer benefits. Give customers more reasons to engage beyond the checkout and strengthen long-term loyalty.
Connected Customer Communications
Keep customers informed with relevant updates, personalised messages and timely notifications. Stay connected between purchases and maintain meaningful relationships beyond the transaction.
Powered by: ResponseWorksÂŽ Smart apps need smart platforms
Behind every successful loyalty programme is a powerful platform. Response WorksÂŽ connects customer data, engagement and loyalty into a single intelligent ecosystem, giving retailers the insight needed to drive retention, increase customer value and accelerate growth.
Customer Data.
One platform. Every channel. Total customer insight – with built-in GDPR peace of mind.
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Personalisation.
Personalisation that delights – with timely tips, helpful hints, and unexpected surprises.
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AI Automation.
Drive repeat purchases effortlessly with powerful, easy-to-use CRM tools that automate the next step.
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CMS.
Launch campaigns in hours, not days – with intuitive, lightning-fast CMS tools that put you in control.
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Loyalty.
Powerful loyalty tools that let you reward with points or vouchers – flexible, effective, and easy to use.
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Insights.
Pre-built insights offer fresh perspectives and are easy to act on through a simple, intuitive interface.
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Growth.
Boosted annual sales through increased spend, shop frequency and smarter shopping habits.
Proven loyalty in action.
Creaseyâs Department Store
Instant access to rewards, vouchers and loyalty points through a dedicated loyalty app, helping drive engagement, increased shop frequency and rewards redemption.
Rutherford & Co
Tiered membership, cashback rewards and exclusive member benefits brought together in one app to encourage repeat visits and strengthen long-term customer retention.
Loyalty, backed by experts.
Whether you want full-service delivery or just a helping hand, weâre here to support every stage of your loyalty programme. Our capabilities include: