Customer Data Platform
A fundamental building block providing a single customer view across ALL channels, with richer data ‘out of the box.’
In our experience 80% of your revenue will come from 20% of your customers, so identifying and looking after to them is key to building year-on-year growth.
- E-Mail Marketing
- SMS Marketing
- Social Media Marketing
- Mobile Push Messaging
- Web Personalisation
- Direct Mail
Why is this important?
The ability to deliver relevant and timely content online is key to maintaining customer engagement.
Customer journeys have become increasingly more complex, crossing more channels, involving greater research and moving online. Yet, despite this complexity, they are often undertaken in hours not days.
Response Works enables businesses to influence and deliver a unique experience to each and every customer by interpreting millions of customer attributes and interactions quickly and effectively.
Our Approach
In the same way accounts provide financial controls, a customer data platform facilitates customer insights and control. Our solution is priced accordingly to enable SMEs and LSEs to deploy at a low monthly cost.
Big solution
at a small cost
- Response Works captures, interprets and responds to millions of customers’ interactions to provide a better and more timely response
- Cloud based ‘Big Data’ solutions store every interaction
- Pattern recognition and statistical solutions make sense of the data
- Third party information and cohort profiles enrich data sets
- Data crunching and retrieval applications of Python and Hadoop deliver real time responses and a single customer view
Predictive analytics
- Statistical techniques applied to forward predict next purchase
- Deliver customers with product interest rather than being promotionally driven
- Interaction recommendations made through the media that has delivered the best response
Why Response Works
Key Capabilities
The Customer Engagement Platform that delivers a 10-fold improvement on your marketing ROI. For every £1.00 spent with us we’ll deliver you a £10 return.
Five key components that will help you transform your marketing ROIs and perceptions of your brand too!
The fundamental building block for a single customer view to give insight across all channels, with richer data ‘out of the box’.
Pre-built Insights will change your perspectives and it's end user UX interface will make it easy to action.
UK & Europe's leading provider of digital loyalty & vouchers to drive mobile engagement.
Deliver higher conversions with a suite of tools that enable relevent and timely response - no more irrelevent messages.
Loyalty programmes are transforming how brands are perceived and, with our enabling tools, can be so much more than just points.
Free 3 month trial
We’re passionate about providing exceptional growth for our partners – and exceptional experiences for their customers.
That’s why we’re happy to provide the Response Works platform free of charge for the first 3 months. We truly believe in its value and know that you’ll agree too once you see for yourself.
Get in contact today to find out more.
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Do you have a challenge we can help you with?
Call us on 01482 871 846 or Send Us A Message