Loyalty
Loyalty can transform your business by creating a legion of loyal customers encouraged to become repeat shoppers and brand advocates – driving real business growth
We see 20% higher Average Transaction Values and 200% higher Lifetime Values through the introduction of Loyalty
- Acquisition & Retention
- Tiered Rewards
- Partner Programmes
- Loyalty Promotions
- Redemption Media
- EPOS & Online Integration
Why is this important?
To achieve higher transaction values and lifetime values means being able to reward customers in a timely and effective manner for potentially every interaction. A positive or otherwise customer interaction with your brand, creates a memory that will be potentially shared. A customer is 9x more likely to share a positive experience however unfortunately 16x more likely to share a poor one.
Response Works enables you to deliver loyalty programmes at a personal level thus ensuring you create positive memorable moments that support advocacy and ongoing customer retention.
Our Approach
We have delivered a number of loyalty programmes over the last five years with loyalty providing key reasons for customers to spend more – and more often. It provides a powerful medium to track and reward bricks and mortar shoppers too.
Social Proofs
- Leverage your advocates
- Deliver incentives for interaction
- Social sharing options
- Reward referrals
- Net Promoter scoring
- Simple integration
Loyalty Engagement
- Aligning behaviour to business objectives
- Enabling points and non-points-based schemes
- Tiered loyalty creates exclusivity and incentives
- Non-financial rewards can engage
- Surprise and delight are fundamental KPIs
- Smarter redemption
Why Response Works
Key Capabilities
The Customer Engagement Platform that delivers a 10-fold improvement on your marketing ROI. For every £1.00 spent with us we’ll deliver you a £10 return.
Five key components that will help you transform your marketing ROIs and perceptions of your brand too!
The fundamental building block for a single customer view to give insight across all channels, with richer data ‘out of the box’.
Pre-built Insights will change your perspectives and it's end user UX interface will make it easy to action.
UK & Europe's leading provider of digital loyalty & vouchers to drive mobile engagement.
Deliver higher conversions with a suite of tools that enable relevent and timely response - no more irrelevent messages.
Loyalty programmes are transforming how brands are perceived and, with our enabling tools, can be so much more than just points.
Free 3 month trial
We’re passionate about providing exceptional growth for our partners – and exceptional experiences for their customers.
That’s why we’re happy to provide the Response Works platform free of charge for the first 3 months. We truly believe in its value and know that you’ll agree too once you see for yourself.
Get in contact today to find out more.
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