Insights and Analytics

Pre-built insights will change your perspective and our easy-to-use dashboards make informed decision-making simple

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Measure Acquisition costs, Retention costs and Lifetime Value across channels to better inform your marketing campaigns is key to building year-on-year growth.
  • Segmentation
  • Campaign Reporting
  • Predictive Analysis
  • Bespoke Dashboards
  • Data Mining & Insights
  • Third-Party Data Integration

Why is this important?

Online data mining generates lots of browsing insights but, with low conversion rates, has relatively low real customer transactions which undermines the ability to accurately forecast. Predictive analysis allows you to have relative certainty about your marketing activity and be sure that every pound is spent wisely.

Our Approach

Data-driven marketing is as only as good as the data it is based upon. Our investment in customer profiling and proximity data means clients have a much richer dataset upon which to base marketing decisions.

Geo-demographics

  • Adding geo-demographic data to cohorts enriches data with customer profiles
  • Localised marketing dramatically enhanced
  • Top customer profiles provide source for more prospective customers
  • Traditional ‘door drop’ acquisition delivers better response rates and lower costs through use of the environment
  • Market penetration increased

Persona Profile

  • Adding Persona profiles further enhances datasets
  • Target marketing enhanced as preferences become clearer
  • Segmentation strategies improved
  • Better responses arise from better insights

Why Response Works

Tested to over 10 million customer data records, securely held on scalable data retrieval and processing cloud services

Pre-built insights configured for clients to make the process of data mining and action simpler
No change in channel providers simplifies integration
Mobile wallet Acquisition and Retention at agreed fixed costs
Loyalty-based promotions driven centrally online and instore

5 Key Components

that will help you transform your marketing ROIs and perceptions of your brand too!

Insights & Analytics

Pre-built Insights will change your perspectives and it's end user UX interface will make it easy to action.

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Omni-Channel & mobile

Leading provider of digital loyalty, driving mobile engagement

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Customer Data Platform

The fundamental building block for a single customer view to give insight across all channels, with richer data ‘out of the box’.

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Interaction
 

Deliver higher conversions with a suite of tools that enable relevant and timely response - no more irrelevant messages.

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Loyalty
 

Loyalty programmes are transforming how brands are perceived and, with our enabling tools, can be so much more than just points.

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