PROJECTS
Gordon Rigg
Bringing loyalty, rewards and offers together in one seamless customer experience
Services
– Loyalty Apps
– Design & UX
– Branding Development
Technologies
– ResponseWorks®
– CSY EPoS
– Instagram Behold
– SMS Webex interact
– Mandrill/Mailchimp
Gordon Rigg wanted to modernise its customer loyalty proposition by replacing traditional loyalty cards with a more connected and rewarding digital experience.
Powered by our Response Works platform and leveraging the power of the CSY EPOS system, we developed a bespoke loyalty app that combines loyalty points, coffee rewards, exclusive offers, events and customer communications within a single mobile experience.
The app gives customers instant access to their rewards, promotions and account information while providing Gordon Rigg with a powerful platform for customer engagement and personalised marketing. By simplifying loyalty and creating more opportunities for interaction, the app helps drive repeat visits, increase customer retention and build stronger long-term relationships.
