Grow your business with our innovative Customer Loyalty Programmes
Change the way you think about customer loyalty with our results-driven, innovative loyalty programmes – proven to increase Average Transaction Values by 21% and Lifetime Value by 186%
Now with a free 3 month trial.
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Why Loyalty?
In our experience 80% of your revenue will come from 20% of your customers, so identifying and looking after them is key to building year-on-year growth.
Our Approach
Our team of loyalty strategists will work with you to develop a customer loyalty programme tailored to your business needs. Our strategies are designed to increase repeat customers, brand advocacy, lifetime value and average transaction value.
We then utilise our loyalty platform, Response Works, to provide you the tools to create a unique loyalty programme to suit your business and your customers. Response Works will help you uncover actionable customer insights and provides multiple features to tailor your strategy and drive the behaviour you want.
We’re currently offering a 3 month free trial of Response Works so you can see the benefits for yourself. Schedule a demo today to find out more.
Our Loyalty Programme Features & Services
Loyalty Platform
Points & Rewards
Points or Tiered rewards programmes
Money off vouchers
Free shipping option
Segment to incentivise at-risk customers or reward most loyal
Multi-channel communications
Email, SMS, Mobile & Direct Mail
Mobile Wallet to download to phone
Proximity marketing within 100m of store
Richer customer experience
Social Proofs
Leverage your advocates
Reward social sharing
Incentivise interactions
Net promoter scoring
Loyalty Services
Loyalty strategies
Loyalty proposition
Programme development
Communications strategy
ROI projections
CRM Marketing
Segmentation
Targeting
Personalisation
Automation
Implementation
Brand & Design
Copywriting
Build & Send
Reporting
Mobile Loyalty
Our unique mobile loyalty technology enables customers to save their loyalty card to the Wallet app already installed on their phone.
This provides you and your customers:
- No download barriers
- Higher response rates than email
- Contactless scanning at point of sale
- Proximity-based messaging within 100m of your store
- A richer customer experience
Applicable to Multiple Sectors
The ability to deliver personalised vouchers, targeted to a location, makes it applicable to a range of sectors including Brands, Food and Beverage, Grocery, Hospitality & Leisure, Automotive, Garden Centres and Retail
Great Results
Insights
Why Customer Loyalty is Pivotal for the Post-Covid 19 World
As we stare down the barrel of an upcoming recession, whether that’s V shaped, or U shaped, customer’s discretionary spending may be limited in future.
5 Proven Loyalty Programme Strategies for Business Growth
A loyalty programme can help you retain customers and build a powerful cohort of loyal fans that will deliver consistent revenue and drive business growth.
Why Loyalty is important for Acquisition & Retention
If you had a bucket that was leaking, would you repair the holes first or keep filling it with water.