Customer
Loyalty.
Reimagined.
Change the way you think about Loyalty Programmes with our innovative omnichannel solution.
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Why Loyalty?
In our experience 80% of your revenue will come from 20% of your customers, so identifying and looking after them is key to building year-on-year growth.
Response Works loyalty programme software is designed to drive customer behaviour and reward repeat customers – directly impacting your bottom line. Our software allows you to gain a deeper understanding of your customers and customise your loyalty programme to your objectives.
Our loyalty programmes have been proven to increase Average Transaction Values by 21% and Lifetime Value by 186%.
Response Works Loyalty Programme Features
Points & Rewards
- Points and non-points- based programmes
- Tiered rewards
- Money off vouchers
- Segment to incentivise at-risk customers or reward most loyal
- Free shipping option
Insights
- Uncover actionable insights through a single customer view
- Predict customer behaviour and lifetime value
- A/B test strategies to test and optimise
Advocacy
- Reward referrals
- Reward social sharing
Simple Integration
- EPOS & online integration
- Intuitive reporting
- Integrate Net Promoter scoring
Mobile Loyalty
Our unique mobile loyalty technology enables customers to save their loyalty card to the Wallet app already installed on their phone.
This provides you and your customers:
- No download barriers
- Higher response rates than email
- Contactless scanning at point of sale
- Proximity-based messaging within 100m of your store
- A richer customer experience
Applicable to Multiple Sectors
The ability to deliver personalised vouchers, targeted to a location, makes it applicable to a range of sectors including Brands, Food and Beverage, Grocery, Hospitality & Restaurants, Automotive and Retail

Great Results



Insights
Why Customer Loyalty is Pivotal for the Post-Covid 19 World
As we stare down the barrel of an upcoming recession, whether that’s V shaped, or U shaped, customer’s discretionary spending may be limited in future.
5 Proven Loyalty Programme Strategies for Business Growth
A loyalty programme can help you retain customers and build a powerful cohort of loyal fans that will deliver consistent revenue and drive business growth.
Why Loyalty is important for Acquisition & Retention
If you had a bucket that was leaking, would you repair the holes first or keep filling it with water.