One smart platform, every channel.
One Data Platform with More Media – Email, SMS, Push Notifications
Supercharge your engagement by combining email, SMS, and push notifications to double your response rates and ensure your message always lands. Whether your audience is checking their inbox, phone, or app—you’re right there with them. It’s the ultimate trio for unmatched impact and real-time connection!
Seamless Integrations with leading EPOS and eCommerce Platforms
Our apps connect effortlessly with top EPOS and eCommerce platforms, enabling real-time data sync, smooth operations, and a consistent customer experience. From inventory to payments, everything stays in sync—so you can focus on growing your business.
One smart platform, every channel.

Intelligent marketing automation.

Intelligent marketing automation.
AI Driven Marketing Automations
Capture real-world customer behaviour and turn it into actionable insights with the power of AI. Optimise campaigns in real time, reduce marketing waste, and improve targeting accuracy. By seamlessly connecting online and offline experiences, you’ll drive smarter decisions, deeper engagement, and scalable growth.
Built-in Analytics and Configurable Insights
Your app unlocks valuable insights – capturing preferences, behaviours, and intent in real time enriching your database with high-quality, first-party data, powering smarter segmentation, more effective marketing, and long-term customer growth.
Engaging customer experiences.
Powerful, Easy-to-Use CMS for a Richer Experience
Personalised interfaces and content tailored to customer preferences and behaviour streamline the buying journey – making purchases easier and encouraging repeat visits. Includes rewards that offer instant value, exclusivity and saves the customer money.
Powerful Loyalty Tools – Points & Time-Limited Vouchers
Personalised, data-driven experiences not only build trust and deepen engagement—they also attract high-quality customers through smarter acquisition, and keep them coming back by turning satisfaction into lasting loyalty and advocacy.
Engaging customer experiences.

Powered by: ResponseWorks® Smart apps need smart platforms
To unlock real results, you need more than just an app—you need a platform. A Customer Data Platform that unifies every touchpoint into a single, powerful view of your customer. That’s exactly what our proprietary platform, ResponseWorks, delivers—and more.
Customer Data.
One platform. Every channel. Total customer insight – with built-in GDPR peace of mind.
Personalisation.
Personalisation that delights – with timely tips, helpful hints, and unexpected surprises.
AI Automation.
Drive repeat purchases effortlessly with powerful, easy-to-use CRM tools that automate the next step.
CMS.
Launch campaigns in hours, not days – with intuitive, lightning-fast CMS tools that put you in control.
Loyalty.
Powerful loyalty tools that let you reward with points or vouchers – flexible, effective, and easy to use.
Insights.
Pre-built insights offer fresh perspectives and are easy to act on through a simple, intuitive interface.
Growth.
Boosted annual sales through increased spend, shop frequency and smarter shopping habits.
Supporting you to succeed.
We offer end-to-end support for your eCommerce programme development, powered by our in-house expertise across the following areas:
Proven app platform excellence.
Our platform is built on a strong foundation of loyalty innovation, originally developed in partnership with Holland & Barrett and expanded across global retailers, leading department stores, and most recently, garden centres.
It delivers both promotional and points-based vouchers—mirroring the proven strategies of major supermarket chains – while also offering Café Nero-style loyalty points to encourage repeat purchases and long-term customer engagement.
Over 10 Years
Retail Loyalty
Enterprise
as Standard
1.8 million
Consumers
White Label
Proven
1000+
Stores Globally
Scalable
Secure on AWS



Garden Centres • Department Stores • Hospitality & Leisure • Lifestyle • Sports
Garden Centres • Department Stores • Hospitality & Leisure • Lifestyle • Sports
Garden Centres • Department Stores • Hospitality & Leisure • Lifestyle • Sports