We deliver better customer conversion, response and retention…
…through ‘Direct’ & ‘Loyalty’ Marketing strategies, the application of UX, Brand & Merchandising principles to drive our creative design, all of which is underpinned by Data Analytics.VIEW CREATIVE
We transform customer engagement across all channels…
…by leveraging Customer Data insights, applying Real Time ‘CRM’ driven technology, to deliver timely & relevent & loyalty driven communication across channels in a personalised manner.
We help you select and integrate the best technologies in this ever changing landscape…
…by selecting the best and most affordable platforms that integrate and deliver a seamless, scalable customer experience online, in-store and through IOS/Android applications.VIEW TECHNOLOGY
Redfish Group responded quickly to our needs working professionally and with diligence under difficult circumstances to maintain and improve our sites conversion. Good results – good team. Our European Magento sites and in store technologies will help us achieve our customer engagement and growth objectives.
Group Head of Direct , NBTY Europe (Holland and Barrett, GNC & De Tuinen)
The redesign of the Quiz Site was delivered within six months by Redfish Group, to a high standard and tightly managed through a number of third parties. This allowed us as a business to focus on a number of other strategic issues at the same time. The redesign provided the opportunity to reinforce the product offering to our customers with stronger imagery, improved navigation and allowed us to deal with the practical but increasingly important issues of responsive design across devices. We are immensely proud of the efforts and investment made which has not only brought real business improvements but also improved brand perception in what is an increasingly diverse customer base.
Ecommerce Manager, Quiz Clothing
The extremely positive results from testing loyalty in two of our stores has given us the confidence to implement the scheme across the group. Within only 6 months we grew the database at our new Bexleyheath store to over 20,000 and loyalty customers at our flagship store Elys contributed to more than 40% of sales.
These results would not have been possible without our excellent team, the Redfish Group and their technology. A team that has supported us with the development and implementation of loyalty, marketing campaigns, enabled more effective use of our marketing budget and delivered improvements to our customer engagement.
Buying & Marketing Director - Morleys Stores Group